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We stand behind the quality of our products with comprehensive warranty coverage:
Warranty Coverage
✓ Equipment Frames: 2-year manufacturer warranty
⚙️ Hydraulic Components: 1-year parts warranty
✓ Workmanship: 1-year comprehensive coverage
Extended Warranty: Optional extended coverage available at purchase. Ask our team for details.
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We want you to be completely satisfied with your purchase:
Returns Conditions:
- Items must be unused and in original condition
- Original packaging required
- Return within 14 days of delivery
- Proof of purchase required
Exclusions:
- Custom-built or special order items
- Items showing signs of use or installation
- Hydraulic systems after fluid contact
✓ Contact us first: Call 07979 061250 before returning any items to arrange authorization.
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Making a warranty claim is straightforward:
Step 1: Contact Us
Call 07979 061250 and describe the issue. Have your:
- Invoice/receipt number
- Equipment serial number
- Description of the problem
- Photos of the issue (if applicable)
Step 2: Assessment
Our team will assess whether the issue is covered under warranty and arrange inspection if needed.
Step 3: Resolution
We'll arrange repair, replacement, or parts dispatch depending on the situation.
⏱️ Typical Response Time: Within 24-48 hours for warranty claim assessment.
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